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Product Information

Product Info at Bambu Earth

16 articles
Skin Questions

Skin Questions at Bambu Earth

5 articles
Essential Oils

Essential Oils at Bambu Earth

2 articles
Dry Shampoo

Dry Shampoo FAQs

2 articles
Refunds

Refunds at Bambu Earth

1 article
Subscription Questions

Subscription FAQs

21 articles
Membership

All about the Bambu Earth Membership

11 articles

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What do I do if my cart is showing empty or having errors?

We apologize for any inconvenience if you find your cart empty or experiencing errors. If you're encountering this issue, here are a few steps you can take:. These steps usually resolve most cart issues. However, if you continue to face problems, ple

How do I cancel my subscription?

If you wish to cancel your subscription, rest assured, it's a straightforward process, and we are here to help you through it. Upon your request to cancel, we will promptly deactivate your subscription, and you will receive a confirmation of cancella

Can I cancel my order and get a refund?

Once an order has been placed and shipped, it cannot be canceled. However, we understand that sometimes you may change your mind, so we recommend the following:. If you still have concerns about your order, please reach out to us for assistance.

Can I use my membership credits on an already placed order?

Thank we for your inquiry. Membership credits are applicable only to product costs and cannot be applied to taxes or shipping fees. However, if you've accidentally completed a purchase without using your credits, we can assist you in honoring those c

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