<h2 data-start="285" data-end="355" id="isPasted">What is the difference between the original and updated formulas?</h2>The updated formula was created to address a common concern: occasional melting during warmer months during shipping. To improve texture and stability, we made a slight adjustment that helps the product stay consistent in transit&#x2014;without changing the nourishing hydration you know and love.It&#x2019;s still intensely hydrating, rich in botanicals, and suitable for all skin types.Here&#x2019;s a look at the ingredient lists:Original Formula (Intense Hydration Cactus Concentrate): Opuntia Ficus Indica (Prickly Pear) Seed Oil, Astrocaryum (Murumuru) Seed Butter, Butyrospermum Parkii (Shea Butter), Mangifera Indica (Mango) Seed Butter, Aleurites Moluccana (Kukui Nut) Oil, Calophyllum Inophyllum (Tamanu) Oil, Adansonia Digitata (Baobab) Seed Oil, Tanacetum Annuum (Blue Tansy) Oil, Helichrysum Italicum (Immortelle) Oil, Curcuma Longa (Turmeric) Essential Oil, Boswellia Carteri (Frankincense) Oil, Rosmarinus Officinalis (Rosemary) Leaf ExtractUpdated Formula (Intense Hydration Cactus Moisturizer): Butyrospermum Parkii (Shea) Butter, Mangifera Indica (Mango) Seed Butter, Astrocaryum Murumuru Seed Butter, Opuntia Ficus-Indica (Prickly Pear) Seed Oil, Aleurites Moluccanus (Kukui) Seed Oil, Adansonia Digitata (Baobab) Seed Oil, Calophyllum Inophyllum (Tamanu) Seed Oil, Helianthus Annuus (Sunflower) Seed Wax, Sambucus Nigra Fruit Extract, Tanacetum Annuum (Blue Tansy) Oil, Boswellia Carteri (Frankincense) Gum Oil, Curcuma Longa (Turmeric) Oil, Helichrysum Italicum (Immortelle) Oil, Citronellol, Limonene<hr data-start="1897" data-end="1900"><h2 data-start="1902" data-end="1935" id="why-did-you-change-the-name">Why did you change the name?</h2>The product itself is still a deeply hydrating blend with concentrated botanicals. The name was updated to better reflect how this product fits into your daily routine.The original name, Cactus Concentrate, sometimes caused confusion about when or how to use it. By renaming it&#xA0;Cactus Moisturizer, it&#x2019;s clear that this is a true daily moisturizer&#x2014;ideal for sealing in hydration and supporting long-lasting skin health.<hr data-start="2388" data-end="2391"><h2 data-start="2393" data-end="2432" id="is-it-still-good-for-my-skin-type">Is it still good for my skin type?</h2>General: This moisturizer remains a perfect match for dry, dehydrated, or sensitive skin. It&#x2019;s fast-absorbing, cushiony, and supports barrier health without heaviness.Breakout-prone: Yes&#x2014;Cactus Moisturizer is non-comedogenic and carefully formulated to hydrate without clogging pores.Sensitive skin: Absolutely. Ingredients like blue tansy, turmeric, and helichrysum are still present for soothing and antioxidant support. The update does not increase intensity or reactivity.<hr data-start="2938" data-end="2941"><h2 data-start="2943" data-end="2989" id="is-it-the-same-as-the-cactus-concentrate">Is it the same as the Cactus Concentrate?</h2>Yes&#x2014;this is the same beloved experience with only slight adjustments.What&#x2019;s the same: silky texture, rich moisture, and grounding botanical aroma. What&#x2019;s slightly different: a firmer texture due to sunflower seed wax and butters, which melts effortlessly into the skin on contact.<hr data-start="3285" data-end="3288"><h2 data-start="3290" data-end="3325" id="why-are-there-three-sizes-now">Why are there three sizes now?</h2>We updated the sizing to give more flexibility and better value for our community.<ul data-start="3412" data-end="3731"><li data-start="3412" data-end="3484">Mini size (.14 oz, $22): Great for sampling, travel, or gifting.</li><li data-start="3485" data-end="3583">Full size (.8 oz, $82): A brand-new option designed to last about 2 months for most users.</li><li data-start="3584" data-end="3731">Value size (1.6 oz, $140):&#xA0;Larger than the previous version (1.4 oz) and $20 lower in price, offering the best value for long-term use.</li></ul>These changes were made possible by investing in new equipment and training to lower production costs&#x2014;without ever compromising on our commitment to high-quality, responsibly sourced ingredients.

🌵 Intense Hydration Cactus Moisturizer

<h2 data-start="259" data-end="328" id="isPasted">What is the difference between the original and updated product?</h2>The Apple Cider Toner was updated based on feedback around the aroma of apple cider vinegar, while keeping the same gentle, balancing effect you know and love.What changed:<ul data-start="512" data-end="700"><li data-start="512" data-end="569">Improved batch consistency in appearance and texture.</li><li data-start="570" data-end="647">Even distribution of the natural &#x201C;mother,&#x201D; so each bottle feels the same.</li><li data-start="648" data-end="700">A softer aroma, thanks to careful reformulation.</li></ul>What stayed the same:<ul data-start="730" data-end="908"><li data-start="730" data-end="791">Gentle, balancing properties for refreshed, healthy skin.</li><li data-start="792" data-end="837">Fresh, natural ingredients you can trust.</li><li data-start="838" data-end="908">Every batch is pH-tested for skin compatibility and effectiveness.</li></ul>Ingredients (side by side):Original (Rosemary Toner): Lavandula Angustifolia (Lavender) Distillate*, Acetic Acid (Raw Unfiltered Apple Cider Vinegar), Hamamelis Virginiana (Witch Hazel) Distillate, Rosmarinus Officinalis (Rosemary) Oil *Certified OrganicUpdated (Apple Cider Toner): Salvia Rosmarinus (Rosemary) Water, Lavandula Angustifolia (Lavender) Floral Water, Hamamelis Virginiana (Witch Hazel) Water, Pyrus Malus (Apple Cider) Vinegar, Ribes Nigrum (Black Currant) Fruit Extract *Certified Organic<hr data-start="1447" data-end="1450"><h2 data-start="1452" data-end="1477" id="why-the-name-change">Why the name change?</h2>We renamed Rosemary Toner to Apple Cider Toner to highlight the key ingredient&#x2014;apple cider vinegar&#x2014;that gives this toner its distinct balancing effect.The new name makes it easier to understand its purpose at a glance and how it fits into your routine.<hr data-start="1746" data-end="1749"><h2 data-start="1751" data-end="1783" id="does-it-smell-stronger-now">Does it smell stronger now?</h2>No&#x2014;the aroma of apple cider vinegar should actually be less noticeable in the updated formula. While it still contains raw apple cider vinegar, the natural scent is mild and fades quickly after application.<hr data-start="1998" data-end="2001"><h2 data-start="2003" data-end="2056" id="is-it-good-for-breakout-prone-or-sensitive-skin">Is it good for breakout-prone or sensitive skin?</h2>Yes&#x2014;Apple Cider Toner remains a gentle, alcohol-free option designed to balance and refresh.<ul data-start="2157" data-end="2327"><li data-start="2157" data-end="2217">Great for oily, sensitive, or breakout-prone skin types.</li><li data-start="2218" data-end="2250">Gentle enough for daily use.</li><li data-start="2251" data-end="2327">As always, we recommend a quick patch test if you&#x2019;re new to the product.</li></ul>

🍎 Apple Cider Toner

We renamed Petitgrain Moisturizer to Shea Butter Moisturizer to better highlight the ingredient that truly defines this formula: organic shea butter. Petitgrain oil is still included, but shea butter is the foundation that gives this moisturizer its

<h2 data-start="268" data-end="309" id="isPasted">Why remove Petitgrain from the name?</h2>We renamed Petitgrain Moisturizer to Shea Butter Moisturizer to better highlight the ingredient that truly defines this formula: organic shea butter.Petitgrain oil is still included, but shea butter is the foundation that gives this moisturizer its rich texture and performance.<hr data-start="608" data-end="611"><h2 data-start="613" data-end="646" id="does-it-have-the-same-scent">Does it have the same scent?</h2>Yes&#x2014;this formula still includes petitgrain, so the scent profile remains unchanged.<hr data-start="734" data-end="737"><h2 data-start="739" data-end="770" id="is-the-formula-richer-now">Is the formula richer now?</h2>No&#x2014;the richness and performance remain exactly the same. It&#x2019;s the same buttery, nourishing texture you know and love.<hr data-start="892" data-end="895"><h2 data-start="897" data-end="966" id="what-is-the-difference-between-the-original-and-the-new-formula">What is the difference between the original and the new formula?</h2>The core formulation remains the same: rich, buttery texture with a gentle, hydrating feel.What changed:<ul data-start="1082" data-end="1236"><li data-start="1082" data-end="1158">Slight updates for improved stability during warmer months and shipping.</li><li data-start="1159" data-end="1236">Additions like sunflower seed wax and elderberry extract for consistency.</li></ul>Ingredients (side by side):Original Formula (Petitgrain Moisturizer): Butyrospermum Parkii (Shea Butter), Simmondsia Chinensis (Jojoba) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Citrus Aurantium (Petitgrain) Oil (*Certified organic)Updated Formula (Shea Butter Moisturizer): Butyrospermum Parkii (Shea) Butter, Simmondsia Chinensis (Jojoba) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Helianthus Annuus (Sunflower) Seed Wax, Sambucus Nigra Fruit Extract, Citrus Aurantium (Petitgrain) Oil, Limonene, Linalool (*Certified organic where indicated)<hr data-start="1837" data-end="1840"><h2 data-start="1842" data-end="1878" id="why-did-you-make-these-changes">Why did you make these changes?</h2>The new name better communicates this product&#x2019;s creamy texture and core role in your skincare ritual&#x2014;while keeping the same nourishing experience you love.<hr data-start="2038" data-end="2041"><h2 data-start="2043" data-end="2079" id="what-skin-types-is-it-best-for">What skin types is it best for?</h2>The Shea Butter Moisturizer is ideal for:<ul data-start="2124" data-end="2278"><li data-start="2124" data-end="2165">Dry skin in need of rich nourishment.</li><li data-start="2166" data-end="2218">Maturing skin that benefits from deep hydration.</li><li data-start="2219" data-end="2278">Combination skin looking for balance without heaviness.</li></ul><hr data-start="2280" data-end="2283"><h2 data-start="2285" data-end="2320" id="is-it-good-for-sensitive-skin">Is it good for sensitive skin?</h2>Yes&#x2014;this remains one of our most gentle and hydrating options.<ul data-start="2391" data-end="2579"><li data-start="2391" data-end="2433">Free of water and synthetic additives.</li><li data-start="2434" data-end="2507">Simple, nourishing formula for dry, delicate, or reactive skin types.</li><li data-start="2508" data-end="2579">As always, we recommend patch testing any new product for 24 hours.</li></ul>

🧴 Shea Butter Moisturizer

Yes—this is the same formula previously known as Intense Hydration Facial Mist, now renamed for clarity. Still features our signature blend of frankincense, helichrysum, and turmeric hydrosols. Provides a refreshing mist that supports soft, well-mois

<h2 data-start="296" data-end="335" id="isPasted">Does this still intensely hydrate?</h2>Yes&#x2014;this is the same formula previously known as Intense Hydration Facial Mist, now renamed for clarity.<ul data-start="448" data-end="666"><li data-start="448" data-end="544">Still features our signature blend of frankincense, helichrysum, and turmeric hydrosols.</li><li data-start="545" data-end="618">Provides a refreshing mist that supports soft, well-moisturized skin.</li><li data-start="619" data-end="666">No ingredient changes&#x2014;just an updated name.</li></ul><hr data-start="668" data-end="671"><h2 data-start="673" data-end="706" id="why-did-you-change-the-name">Why did you change the name?</h2>We updated the name to highlight Helichrysum, a standout botanical known for its comforting and skin-supportive properties.<ul data-start="838" data-end="1107"><li data-start="838" data-end="958">Helichrysum works in synergy with frankincense and turmeric hydrosols for balancing and refreshing benefits.</li><li data-start="959" data-end="1107">The new name also aligns with the structure of our other products, making it easier to identify core functions and hero ingredients at a glance.</li></ul><hr data-start="1109" data-end="1112"><h2 data-start="1114" data-end="1188" id="ive-tried-this-before-and-didnt-like-the-scent-should-i-try-again">I&#x2019;ve tried this before and didn&#x2019;t like the scent. Should I try again?</h2>The scent profile has not changed with the updated name. If the aroma didn&#x2019;t resonate with you previously, it&#x2019;s likely to seem the same now.We understand that scent is personal, and we always want you to feel good about what you&#x2019;re using.

💧 Helichrysum Hydration Mist

Nope—the formula hasn’t changed. It’s the same antioxidant-rich blend you know and love. Rosehip remains one of the star ingredients, now simply featured in the name. We updated the name to align with our new naming structure, which highlights both t

<h2 data-start="264" data-end="310" id="isPasted">Is there more Rosehip in the formula now?</h2>Nope&#x2014;the formula hasn&#x2019;t changed. It&#x2019;s the same antioxidant-rich blend you know and love. Rosehip remains one of the star ingredients, now simply featured in the name.<hr data-start="485" data-end="488"><h2 data-start="490" data-end="523" id="why-did-you-change-the-name">Why did you change the name?</h2>We updated the name to align with our new naming structure, which highlights both the hero ingredient and the product&#x2019;s primary function.<ul data-start="673" data-end="896"><li data-start="673" data-end="771">Rosehip Repairing Serum is the same formula, just renamed to spotlight rosehip&#x2019;s key role.</li><li data-start="772" data-end="896">This approach is consistent across our line, making it easier to identify the function and main ingredients at a glance.</li></ul><hr data-start="898" data-end="901"><h2 data-start="903" data-end="951" id="is-this-the-same-as-repairing-facial-serum">Is this the same as Repairing Facial Serum?</h2>Yes&#x2014;this is the same formula previously known as Repairing Facial Serum, just renamed for clarity.<hr data-start="1058" data-end="1061"><h2 data-start="1063" data-end="1100" id="can-i-still-use-this-on-my-face">Can I still use this on my face?</h2>Absolutely! This formula is specifically designed for facial use, though it&#x2019;s gentle and effective for the whole body if you choose to use it more broadly.<hr data-start="1264" data-end="1267"><h2 data-start="1269" data-end="1300" id="why-has-the-price-changed">Why has the price changed?</h2>While the formula remains unchanged, we&#x2019;ve invested in new equipment and training to improve our production process. These upgrades allowed us to reduce costs&#x2014;and we&#x2019;ve passed that value along to you:<ul data-start="1509" data-end="1577"><li data-start="1509" data-end="1540">Mini: Was $46 &#x2192; Now $28</li><li data-start="1541" data-end="1577">Full Size: Was $68 &#x2192; Now $58</li></ul>This pricing adjustment reflects our commitment to fair, quality-driven skincare that&#x2019;s accessible without compromising integrity.

🌹 Rosehip Repairing Serum

No changes here—sunflower seed oil has always been the base of this gentle, effective cleanser. We renamed “Dirt & Makeup Cleansing Oil” to “Sunflower Cleansing Oil” to align with our updated naming structure—one that highlights both the hero ingredi

<h2 data-start="230" data-end="282" id="isPasted">Is there more Sunflower Oil in the formula now?</h2>No changes here&#x2014;sunflower seed oil has always been the base of this gentle, effective cleanser.<hr data-start="386" data-end="389"><h2 data-start="391" data-end="424" id="why-did-you-change-the-name">Why did you change the name?</h2>We renamed &#x201C;Dirt &amp; Makeup Cleansing Oil&#x201D; to &#x201C;Sunflower Cleansing Oil&#x201D; to align with our updated naming structure&#x2014;one that highlights both the hero ingredient and the product&#x2019;s core function.This change also helps clear up a common misconception: some people thought this product was only for makeup wearers. In reality, it&#x2019;s excellent for:<ul data-start="785" data-end="884"><li data-start="785" data-end="808">Removing makeup</li><li data-start="809" data-end="855">Dissolving sunscreen and daily buildup</li><li data-start="856" data-end="884">Balancing excess oil</li></ul>Sunflower oil is the lead ingredient, chosen for its lightweight feel and ability to cleanse without stripping the skin.<hr data-start="1010" data-end="1013"><h2 data-start="1015" data-end="1057" id="what-is-different-about-this-formula">What is different about this formula?</h2>The formula has been slightly updated, but the cleansing experience remains the same&#x2014;gentle, effective, and nourishing.Here&#x2019;s a side-by-side ingredient list for clarity:Previous Formula: Helianthus Annuus (Sunflower) Seed Oil, Carthamus Tinctorius (Safflower) Seed Oil, Calophyllum Inophyllum (Tamanu) Oil, Boswellia Carteri (Frankincense) Oil, Pelargonium Graveolens (Geranium) Essential Oil (*Certified organic)Updated Formula: Helianthus Annuus (Sunflower) Seed Oil, Carthamus Tinctorius (Safflower) Seed Oil, Calophyllum Inophyllum (Tamanu) Seed Oil, Boswellia Carteri (Frankincense) Gum Oil, Pelargonium Graveolens (Geranium) Essential Oil, Citronellol, Limonene, Linalool, Geraniol (*Certified organic where indicated)<hr data-start="1814" data-end="1817"><h2 data-start="1819" data-end="1854" id="will-this-still-remove-makeup">Will this still remove makeup?</h2>Yes&#x2014;this cleansing oil still melts away sunscreen, makeup, and impurities with ease, leaving your skin soft and refreshed.<hr data-start="1985" data-end="1988"><h2 data-start="1990" data-end="2022" id="why-did-the-price-increase">Why did the price increase?</h2>This was our first price adjustment in over six years&#x2014;just $2&#x2014;to reflect the rising costs of ingredients and production.At the same time, we introduced a new Value Size (4 oz, $38) to provide better long-term value:<ul data-start="2254" data-end="2491"><li data-start="2254" data-end="2327">Mini size (0.4 oz, $12): Perfect for sampling, travel, or gifting</li><li data-start="2328" data-end="2398">Full size (2 oz, $24): Great for daily use in your home ritual</li><li data-start="2399" data-end="2491">Value size (4 oz, $38): 20% more affordable by volume compared to our previous sizes</li></ul>These updates allow us to keep offering clean ingredients, eco-conscious packaging, and better value for your routine.

🌻 Sunflower Cleansing Oil

No—the formula remains the same. We now disclose Geraniol, Limonene, and Linalool individually for transparency and compliance with global cosmetic labeling standards. These are naturally occurring aromatic compounds commonly found in essential oils,

<h2 data-start="226" data-end="254" id="isPasted">Did the formula change?</h2>No&#x2014;the formula remains the same. We now disclose Geraniol, Limonene, and Linalool individually for transparency and compliance with global cosmetic labeling standards.These are naturally occurring aromatic compounds commonly found in essential oils, and they are present in very small amounts.<hr data-start="564" data-end="567"><h2 data-start="569" data-end="594" id="why-the-name-change">Why the name change?</h2>We renamed &#x201C;Dead Sea Mud Mask&#x201D; to more clearly describe the product&#x2019;s purifying and clarifying properties, while also aligning with the updated naming structure used across our product line.<hr data-start="797" data-end="800"><h2 data-start="802" data-end="837" id="is-this-good-for-my-skin-type">Is this good for my skin type?</h2>Yes&#x2014;this mask is suitable for most skin types, especially those experiencing:<ul data-start="922" data-end="976"><li data-start="922" data-end="940">Congestion</li><li data-start="941" data-end="957">Dullness</li><li data-start="958" data-end="976">Excess oil</li></ul>If your skin is very dry or sensitive, we recommend patch testing before use and gradually introducing it into your routine.<hr data-start="1110" data-end="1113"><h2 data-start="1115" data-end="1166" id="what-does-detoxifying-mean-for-this-product">What does &#x201C;detoxifying&#x201D; mean for this product?</h2>&#x201C;Detoxifying&#x201D; here refers to how Dead Sea mud helps lift away buildup, excess oil, and debris from the skin&#x2019;s surface.The result? Skin that feels refreshed, balanced, and clarified.<hr data-start="1364" data-end="1367"><h2 data-start="1369" data-end="1414" id="where-is-your-dead-sea-mud-sourced-from">Where is your Dead Sea Mud sourced from?</h2>We love when our community asks about sourcing&#x2014;it shows the same care and curiosity that inspires us to craft products thoughtfully.While we don&#x2019;t share specific supplier details or exact locations (to protect proprietary relationships we&#x2019;ve built), we want you to feel confident that:<ul data-start="1711" data-end="1880"><li data-start="1711" data-end="1780">We maintain strong, ethical relationships with our suppliers.</li><li data-start="1781" data-end="1880">Every ingredient is sourced with integrity and respect for both people and the environment.</li></ul>This ensures the quality and natural integrity of the mud you use in your ritual.

🌊 Dead Sea Mud Mask

These are naturally occurring scent compounds found in essential oils like lavender, tea tree, geranium, and others. They have always been present in our formulas through those essential oils, but are now listed individually for transparency and comp

<h2 data-start="273" data-end="310" id="isPasted">Why are these on the labels now?</h2>These are naturally occurring scent compounds found in essential oils like lavender, tea tree, geranium, and others.They have always been present in our formulas through those essential oils, but are now listed individually for transparency and compliance with global cosmetic labeling standards.<hr data-start="627" data-end="630"><h2 data-start="632" data-end="672" id="were-these-ingredients-newly-added">Were these ingredients newly added?</h2>No&#x2014;these components were never added separately. They are not synthetic additives and have always been part of the essential oils we use.Listing them individually reflects our ongoing commitment to ingredient clarity and alignment with global cosmetic labeling standards.<hr data-start="968" data-end="971"><h2 data-start="973" data-end="1011" id="are-they-safe-for-sensitive-skin">Are they safe for sensitive skin?</h2>Yes&#x2014;these compounds are included at very low levels in our formulations, well within safety guidelines set by standards like NATRUE and COSMOS.<ul data-start="1171" data-end="1367"><li data-start="1171" data-end="1270">They are generally well tolerated, but some individuals may be sensitive to essential oils.</li><li data-start="1271" data-end="1367">If you&#x2019;re trying a new product or have sensitive skin, we recommend patch testing first.</li></ul>

🌿 Citral, Citronellol, Geraniol, Limonene, and Linalool

We renamed Bakuchiol Brightening Serum to 3% Bakuchiol Brightening Serum to clearly reflect the concentration of its hero ingredient. This helps make the potency and benefits easy to understand at a glance, especially for professionals or those who a

<h2 data-start="276" data-end="309" id="isPasted">Why did you change the name?</h2>We renamed Bakuchiol Brightening Serum to 3% Bakuchiol Brightening Serum to clearly reflect the concentration of its hero ingredient.This helps make the potency and benefits easy to understand at a glance, especially for professionals or those who are ingredient-conscious.<hr data-start="607" data-end="610"><h2 data-start="612" data-end="634" id="why-3-bakuchiol">Why 3% Bakuchiol?</h2>We chose a 3% concentration because it is widely recognized in cosmetic science as effective yet gentle:<ul data-start="751" data-end="907"><li data-start="751" data-end="804">Supports visibly brighter, more balanced skin</li><li data-start="805" data-end="864">Avoids the irritation sometimes associated with retinol</li><li data-start="865" data-end="907">Suitable for regular, everyday use</li></ul><hr data-start="909" data-end="912"><h2 data-start="914" data-end="943" id="has-the-formula-changed">Has the formula changed?</h2>No&#x2014;the formula is exactly the same. The name update was purely for clarity and transparency.<hr data-start="1048" data-end="1051"><h2 data-start="1053" data-end="1105" id="is-this-still-gentle-enough-for-sensitive-skin">Is this still gentle enough for sensitive skin?</h2>Yes&#x2014;this formula was designed to be effective yet gentle, making it a great option for those seeking brightening and smoothing benefits without harsh ingredients.<ul data-start="1280" data-end="1352"><li data-start="1280" data-end="1352">As always, we recommend patch testing when trying a new product.</li></ul>

🌟 3% Bakuchiol Brightening Serum

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Bambu Earth

Questions related to specific products with our rebrand - August 1st, 2025

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What is pausing my subscription?

I want to set up a subscription, but I am not ready for the first order of products. Can I delay the first order?

Can I change the frequency when I am having a product(s) renewed?

How do I change the shipping address on my subscription(s)?

Why can’t I subscribe to a full skincare kit?

How can I change the next order date for my subscription(s)?

Can I change my email address on my subscription(s)?

I am trying to log into my account to manage my subscription, but it says I don’t have an account. How do I log in?

Can I use a gift card on a subscription renewal order?

How do I skip an entire shipment?