Shipping
Shipping at Bambu Earth
All articles
All articles
Categories
Articles
How can I resolve an issue with my order having incorrect items or prices in the cart?
We apologize for any frustration caused by issues with your cart. If you find that your cart is adding additional items or the total is incorrect, please contact us immediately. We can provide you with an invoice reflecting the correct items and pric
How do I cancel my subscription?
If you wish to cancel your subscription, rest assured, it's a straightforward process, and we are here to help you through it. Upon your request to cancel, we will promptly deactivate your subscription, and you will receive a confirmation of cancella
What do I do if my cart is showing empty or having errors?
We apologize for any inconvenience if you find your cart empty or experiencing errors. If you're encountering this issue, here are a few steps you can take:. These steps usually resolve most cart issues. However, if you continue to face problems, ple
Can I use my membership credits on an already placed order?
Thank we for your inquiry. Membership credits are applicable only to product costs and cannot be applied to taxes or shipping fees. However, if you've accidentally completed a purchase without using your credits, we can assist you in honoring those c
Can I cancel my order and get a refund?
Once an order has been placed and shipped, it cannot be canceled. However, we understand that sometimes you may change your mind, so we recommend the following:. If you still have concerns about your order, please reach out to us for assistance.