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Membership

All about the Bambu Earth Membership

What is the Membership Program?

Our monthly membership fee is $40, which you'll get back in-store credit. You'll also receive 15% off all one-time purchases sitewide. The credits expire after 365 days, and you'll receive a notification before they expire. You can use as many credit

How Do I Sign Up For Membership?

Please visit this page and add the membership to your cart. The first month is free, so you'll proceed through checkout by entering your payment as normal, but you won't be charged anything for it this month - only recurring monthly payments starting

Where Do I Locate My Membership Account?

To locate your membership account, log into your Bambu Earth account. Then, on your account page, you will find the words “Manage membership” near the top, which are hyperlinked to take you directly to your membership page.

I Can't Log In, What's Happening?

Your account has likely not been activated, but that's okay. Just create an account by clicking "New customer? Sign up" with the same email you used when placing your membership signup order. From there, you can view credit accruals & expiration date

How Do I Use My Credits?

Make sure you sign into your account whenever you check out at our store. You'll be shown your balance of store credits and can choose how many to use on any given order.Or, you can head to your membership account portal in your Bambu Earth account a

Do my credits expire?

All credits expire 150 days after accrual.

How often can I use my membership credits?

As often as you’d like! You can use them on one-time purchases as long as you have active credits.

Does my membership credit cover shipping costs?

No, membership credits cover only the cost of the product.

Can I use my membership credits for subscription orders?

To do this, you'll generate a redeem code of the amount of credits you wish to use and apply it manually to the subscription.To generate a code using your membership store credits, you'll log into your Bambu Earth account. Then, you'll find "Manage M

How do I cancel my membership?

We love our membership program and would hate for you to miss out on the benefits it offers, but we completely understand that things change. We just hope to provide the best assistance that we can. Is there anything that we can do to help change you

If I cancel my membership, what happens to my active credits?

Active credits expire when you cancel your membership at the end of the month. Contact us if you have any questions at [email protected].

Can I pause my membership?

No, our membership program does not have a pause option. You can cancel and re-activate at any time! Accrued credits will not be lost upon cancellation.

Can I use my membership credits on an already placed order?

Thank we for your inquiry. Membership credits are applicable only to product costs and cannot be applied to taxes or shipping fees. However, if you've accidentally completed a purchase without using your credits, we can assist you in honoring those c