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Membership

All about the Bambu Earth Membership

What is the Membership Program?

Our monthly membership fee is $40, which you'll get back in-store credit. You'll also receive 15% off all one-time purchases sitewide. The credits expire after 365 days, and you'll receive a notification before they expire. You can use as many credit

How do I sign up for membership?

Please visit this page and add the membership to your cart https://bambuearth.com/pages/membership-page. The first month is free, so you'll proceed through checkout by entering your payment as normal, but you won't be charged anything for it this mon

Where do I locate my membership account?

To locate your membership account, log into your Bambu Earth account. Then, on your account page, you will find the words “Manage membership” near the top, which are hyperlinked to take you directly to your membership page.

I am trying to log into my account to manage my membership, but it says I don’t have an account. How do I log in?

Your account has not been activated, but that's okay. Just create an account by clicking "New customer? Sign up" with the same email you used when placing your membership signup order. From there, you can view credit accruals & expiration dates and c

How do I use my credits?

Make sure you sign into your account whenever you check out at our store. You'll be shown your balance of store credits and can choose how many to use on any given order.

Do my credits expire?

All credits expire 150 days after accrual.

How often can I use my membership credits?

As often as you’d like! You can use them on one-time purchases as long as you have active credits.

Does my membership credit cover shipping costs?

No, membership credits cover only the cost of the product.

Can I use my membership credits for subscription orders?

At this time, we are working out the kinks for this, but we hope to say “yes” to this question in the future. For now, please reach out to our Customer Service team so we can honor this manually!

How do I cancel my membership?

We love our membership program and would hate for you to miss out on the benefits it offers, but we completely understand that things change. We just hope to provide the best assistance that we can. Is there anything that we can do to help change you

If I cancel my membership, what happens to my active credits?

Active credits expire when you cancel your membership at the end of the month. Contact us if you have any questions at [email protected].